Customer Service Agents
Neither rain nor snow will prevent them from helping you. Whenever something goes wrong, from technical to abuse, billing or gameplay questions, they are the first to know, and do what it takes to help players out.
Obviously, good computer knowledge is required, but there's more: patience, self control, understanding and an excellent knowledge of the game you work on are what makes the difference between your typical support team and what we do at Alchemic Dream. And our players feel the difference.
Taken from the Alchemic Dream Website
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